Federal
Massachusetts
Phone numbers
Tax Department: Contact Center hours are 9 am – 4 pm, Monday through Friday.
Phone numbers
We have
We Do Not Have
(Note from staff: We would usually have the federal forms we ordered by now. The majority of libraries are reporting the same issue with late deliveries. You can find federal forms and instructions for Tax Year 2025 available here.)
Free or low-cost services
Low Income Taxpayer Clinics (LITC)
There are 4 LITC locations in Massachusetts providing services to taxpayers who are low income or who speak English as a second language (ESL). DOR grants allow these clinics to provide more assistance with state-specific tax issues. The clinics do not provide current year tax preparation services but may be able to help qualifying taxpayers with collection matters, audits, appeals or responses to DOR notices.
- Boston – Asian American Civic Association (AACA) LITC: (617) 426-9492
- Boston – Greater Boston Legal Services LITC: (800) 323-3205
- Jamaica Plain – Legal Services Center of Harvard Law School LITC: (866) 738-8081
- Lynn – Northeast Legal Aid LITC: (978) 458-1465
Volunteer Income Tax Assistance (VITA)
Volunteer Income Tax Assistance (VITA)
Low to moderate-income taxpayers may be eligible for free tax preparation services at an IRS approved VITA location. Virtual assistance may be available through GetYourRefund.org
AARP
For qualifying senior taxpayers, the AARP Foundation’s Tax Aide Program provides free tax preparation services.
https://www.aarp.org/money/taxes/aarp_taxaide.html
Find free legal representation across the state for low-income individuals.
https://www.masslegalhelp.org/
Massachusetts Bar Association
If you do not qualify for free legal representation, you may contact the Bar Association at masslawhelp.com or (866) 627-7577 for a referral.
DOR has many resources and information for taxpayers looking to get help with their personal income taxes. Please visit our “Filing Season Overview” page on our website for links, additional phone numbers and more.
www.mass.gov/info-details/current-tax-filing-season-overview
We can help!
If the forms and schedules you need aren’t listed here, we can print most for you. Please call 508-285-0265 or email nortonlibrary@sailsinc.org for more information.
